26-10-2024 update
If you recently updated to the latest Second Life or Firestorm PBR viewer (versions listed below), you may notice a significant visual glitch when wearing the PBR version of our hair. Here’s what’s happening and how to resolve it.
Issue
When using the PBR viewer, the PBR hair may appear distorted or glitched.
Example of the issue:
Temporary Solution:
For now, switch to the “non-PBR” version of the hair included in your pack. This version uses classic textures and will display correctly without the glitch, as shown here:
Affected Viewer Versions:
Firestorm: 7.1.11 (76496)
Second Life Release: 7.1.10.10800445603 (64-bit)
Updates:
We’re working on a solution for future viewer releases. Please check back for updates.
Until a fix is available, we recommend using the non-PBR version of the hair for the best visual experience.